Knowledge is Power.

Periodically Channel Marketing Group and Allen Ray Associates conduct industry research to help you better understand the needs, and issues, of end-users, distributors and manufacturers. Some research is complimentary, for others there are executive summaries with the full report available for purchase.

All of our research, and insights, are supported with interviews and surveys.

To purchase simply click on "buy now" or send a request for an invoice and you will get a response and your .pdf within 24 hours.

Uncover Electrical Purchaser Customer Satisfaction Drivers


Every distributor raves about their customer service and, in a business where people make the difference, service is everything.

Channel Marketing Group surveyed electrical contractors, industrial customers and institutions.  We asked them to rate the importance of 24 service attributes and then to rate how their distributors perform for them.
Uncover
An industry customer satisfaction index (CSI) was calculated.

Learn what is important to your customers.  See which of 107 distributors were explicitly mentioned by their customers and hear (read) how your customers say you can improve and what you can do to retain their business when you "mess" up.

The report is only $99

Buy Now

If you have problems with PayPal,
email us at dgordon@channelmkt.com

2013 National Electrical End-User Outlook

Are you looking for electrical customer insights to develop or refine your 2013 plans? Interested in what they are thinking about business in 2013? Their backlog? What customer segments represent opportunity and what they need from distributors?

Insights can be gained regarding LEDs, online purchasing, arc flash technology, Outlook market segments and more.

This 56 page research report highlights what contractors, industrial accounts and institutional organizations are challenged with and where their opportunities are. The information can validate direction or influence development of new ideas ... and you'll see how the contractor community is split.

The report is only $129

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If you have problems with PayPal,
email us at dgordon@channelmkt.com

Understanding Distributor Marketing Tool Usage & Effectiveness

Channel Marketing Group recently surveyed almost 200 construction and industrial distributors to better understand the marketing tools that they use and how effective they feel that these tools are. Ratings were developed to rank effectiveness.  Distributors were also asked about their marketing budgets - from what percentage of activities involved supplier identification to their budgets as a percentage of sales.  The report costs only $29.

Click here to purchase.

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Industrial End-User / Contractor Insight Report - Spring 2011

The industrial market is driving electrical industry growth and helping many distributors succeed in today's challenging marketplace. The challenge for these distributors is that their marketplace is changing, requiring them to change to meet tomorrow's needs.

Channel Marketing Group recently research industrial end-user and contractor needs, gaining insight into what their business challenges are, how they view distributors, their "e" interest, what they need from distributors and whom they feel distributors should emulate. This 36 page report compiles insights from almost 2000 end-users and contractors to assist electrical distributors, automation distributors and industrially-oriented manufacturers.

Click here to purchase this report for only $300 or email us.  The report will be sent to you within 24 hours.

2011 Contractor Insights Research Report

Want to know what contractors are currently thinking about for 2011? Where they see business growth? What their needs are? How much they expect business to increase or decrease?

And we've been able to share comparative information vs. 2010 for selected questions.

Channel Marketing Group and Allen Ray Associates recently completed their 2011 Contractor Insights Research report.  This 50 page report includes survey results from over 250 contractors throughout the country and selected quotations from contractors throughout the country.

The report costs only $179.  Either click on the button below to pay via PayPal, email us for a link to PayPal to pay or email to request an invoice





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Collection of Contractor-Focused Strategic Marketing Articles for Reprinting

According to a leading electrical contractor consultant, one of the biggest challenges for contractors is understanding marketing and developing a strategic marketing plan. This represents an opportunity for distributors and manufacturers to become a resource for there customers

Based upon this input, Channel Marketing Group has created a seminar, Marketingopoly, as well as an accompanying collection of articles to share marketing knowledge with contractors.

This 25 page booklet contains 10 articles that distributors and manufacturers can share in total with their customers or can use excerpts in their marketing materials (newsletters, magazines, handouts, bind it as a mailer, etc...)

The cost for the booklet is only $99.  For more information, email Channel Marketing Group.





Marketingopoly - “Helping Contractors Grow in the New Economy”, A Collection of Strategic Marketing Articles for Contractors

Helping contractors grow their business may be the secret weapon to growing your business. Successful companies know that marketing is not a game. It requires planning, creativity and a commitment to execution.

In responding to a recent Channel Marketing Group’s 2010 Contractor Insights Research report, contractors expressed a desire for more educational programs to support their business growth. The contractors listed product courses concerning the energy market, safety and arc flash as well as business courses covering legal matters, taxation and growth strategies.

Channel Marketing Group has developed a reality based value-added program to educate electrical contractors on the importance of a marketing-based business plan and philosophy to meet the economic challenges of today. The 2-3 hour training program is called, “MARKETINGOPOLYTM for Contractors - Mastering the PPP…”
 The course covers:

  • The definition of marketing
  • Why a strategic marketing process is important in today’s economy?
  • How to write an effective marketing plan?
  • Understanding Your Situation Analysis – What is it? How will it help your business grow profitably?
  • Establishing Goals & Objective
  • Action Plans to grow your business.
  • Forecasting, managing and budgeting marketing projects.
Sessions are being scheduled now throughout the country.  For more information, email Stan Rydzynski at Channel Marketing Group

Distribution Equipment / Control Manufacturer Brand Preference Study

The switchgear / distribution equipment market represents between 10-15% of the average electrical distributor’s sales and is an important product category when trying to build contractor and industrial business. Distributors typically identify their business by their distribution line and customers then consolidate more of their purchases with these key distributors. And every distributor knows the value of a good gear specialist.

With gear being so important, and the electrical industry’s perception that the value of brands is declining, Channel Marketing Group introduces its Brand Preference Reports.

These report asks end-users (contractors, direct end-users and influencers) which brands they prefer as well as which brands they recognize. “Prefer” is defined as brands they “recommend, purchase or install” and “recognize” was defined as “occasionally purchase or notice the name.”

The first report is switchgear / distribution equipment. Input was received in the for product categories:

Low Voltage Switchgear, MV Switchgear, MV Motor Control Centers, LV Motor Control , Switchboard, Air Circuit Breakers, Molded Case breakers, Distribution Panelboards, Sub-metering, Safety Switches, Dry Type Distribution, Transformers, AC Drives and Busway
Reports are available, segmented by contractor, industrial / utility, commercial / institution and influencer, for a national profile, 8 regional profiles and for selected states. The national report is $1,850, regional reports are $495 and state reports are $295.
Recipients can also use the results in their marketing campaigns. For more information, contact David Gordon.

2010 Contractor Insights Research Report

Interested in what contractors are thinking throughout the country? What market segments do they think will grow? What product applications represent opportunity? What other product categories should distributors carry?


This and more is available in our 2010 Contractor Insights Report which shares survey results from over 200 contractors and interviews with another 55. This 35+ page report highlights many of the issues that contractors are facing such as how much work do they have in their pipeline, are the becoming e-connected, what services do they value, how do they want to be marketed to and how should labor saving products be marketed to contractors?

All this and more for only $59.





LEDs - Gaining Traction With Installers

Contractors want to know more about LEDs but with the myriad of manufacturers and products on the market, it's difficult to know whom to trust, what to recommend, how to evaluate and then how to install.  Channel Marketing Group, in conjunction with Energy Smart Marketers, surveyed contractors to gain their insights. This 15 page report can help distributors and manufacturers better understand their end-customer and market LEDs to contractors. Only $199.

Channel Marketing Group | Allen Ray Associates